The Hotel do Chiado is located near the center of the city and provides walking-distance access to numerous attractions. The Avenida da Liberdade is located nearby and provides a great deal of upscale shopping. There are many restaurants nearby, as well. The Hotel do Chiado is located approximately 3 miles from the Lisbon International Airport which is accessible by private car or public transit.

The guestrooms at the Hotel do Chiado open up onto private terraces or balconies and are 40 in total number. Each room has a private bath, air-conditioning, satellite television service, direct-dial telephone service, Internet connectivity, a minibar and an in-room safe. There is room service provided by the hotel.

The Hotel do Chiado is provided with a multilingual staff which can take arrivals around the clock at the 24-hour front desk. There is a café and a bar onsite and a separate room where breakfast is served. There is Internet available in the hotel commons. The hotel can provide parking space for those who arrive by private car.